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Friday, December 25, 2009

Indian Tourism and Rajputana Sheraton

Just got back from a trip to Rajasthan.Flew Jetairways to Delhi.The airport while being upgraded did not provide aerobridge-whether Jet is not paying the charges?Seems to be the case,as even when I flew out of Mumbai-there was no aerobridge.If Jet wants to be a premier airline-this is one area they have to improve upon.
The domestic airport in Delhi is very good-can they improve further?provide free internet?Reduce prices of foodstuff?
Flew Jet to Jaipur and was pleasantly surprised to see a clean and neat Jaipur airport.Stayed again at Rajputana Sheraton,which is a great hotel with good service as always.
Amazed that Indian Govt seems to ignore the tourism potential of Jaipur.They can improve amenities and ensure everyone benefits-make a walkabout,clean up the whole area,build modern toilets,ensure that the homeless are provided employment as part of the tourism set up,proper parking and eco friendly transport system.
The food in Jaipur is amazing and delicious.One destination in India which continues to attract me

Definitely not a Four Star Hotel

Stayed at the Tunga Regale in Mumbai which claims itself to be a 4 star Hotel.The staff also claim the same because of the facilities available,so how good is it?It does not go beyond the claims of its staff.I would rate it is a 2 or a 3 star property with a 4 star price.
The biggest drawback of the hotel are its front office staff who behave like 2 star hotel staff,they need training,and the trick that make every guest feel like a king!The Lobby is very small,and they do not accept Diners Club cards.I had booked an Icon room,the Booking experience was good (Courtesy Mitali Joshi)The Airport Pick up car was a sedan and in good condition,that increased my expectation.The room itself was good,but it had a torn and worn out chair which was not expected.The room size could be bigger.
The bath room is the claim to fame of this hotel and yes it is quite good and large ,the icon room has a jacuzzi bath tub and a very nice shower area.
The Laundry was not efficient,i had to chase them for my laundry,and they gave me the wrong set had to chase them again till I got my clothes back.The breakfast is not much,but is decent though the restaurant is small and they do not have enough plates or staff.
The 7th storey pool and bar area looks hip-considering it is a hip hotel.
They should have 24 hour dining.
The room itself was good,but the staff was what pissed me right from check in to check out.Especially one guy-Manjeet(He has forgotten how to smile)When checking in he said no extention of check out time,but agreed to give a change room while collecting luggage,2 days later when I reminded him -he he point blank refused -hmm!They did give me the change room though for 10 mins,the Star Room which was good as well.
I would rate the Hotel as 3 star for the room
Bath room-5 Star
Lobby and staff 2 star

Monday, December 14, 2009

Why American Airlines Need to catch up

Returned from a short trip to Arizona.The trip was in extremes good and bad.One misses the convenience of Singapore Airlines and other leading asian Airlines when you are using United or US Airways.The Star Alliance is itself a mockery where there is such a disparity!
As my ticket was booked by my client-it was on United Airlines.Had a schedule via HK and SFO to Phoenix,where I had chosen my seats and my special meal,as it was an early morning start left home by about 4 am,arrived at the check in counter to be told that they are now routing me via Tokyo and SFO.
Changi Terminal 3 was efficient and has all amenities to make one comfortable.The United flight to Tokyo had very limited in flight selection on all sectors I flew-why cant they provide decent In flight entertainment?They need to increase their movie choices,especially other languages Japanese,Chinese,Indian,as more of them travel.They can have good selection of music as well catering to customers with different needs.
My special meal was not put on the flight to Tokyo,so almost remained hungry till I landed in Tokyo.
Narita airport is good but not functional to needs of today's customers.No free internet,food and duty free shopping is expensive!I had a very small portion of fries and a Coffee for $15/-
The aiport is clean though and the toilets are good especially with backsprays!
The long flight on a 747 to SFO was tough on the economy class passengers as there are still the large screens in front,not the personal screens(United you need to improve).
At SFO-I was put on secondary processing for some reason and after an hour they let me go by the immigration-no apologies /no regret .
Just about to make it for the connecting flight to PHX-I was the last passenger before doors closed,it was empty,clean and neat.
Phoenix airport was efficient as usual.My Hotel Shuttle was not around,had to take a cab which was expensive considering the short distance.
Why cant hotels in US have placards and wait for their guests,like in Asia or even Africa?Why can't service improve?
Arizona was surprisingly cold,Stayed at the Holiday Inn Suites in Scottsdale.A small comfortable hotel with larges suites.
The Hotel is pretty affordable and clean.Decent breakfast,but spread for vegetarians is not much.
Also visited the Four Seasons Hotel,which looked good.Missed out on the Xmas shopping deals and the lighting,heard that Chrismas parties are reduced due to the economic situation.
On my return flight from PHX- to LA took a US Airways flight-the airhostess was nasty when asked for extra sugar(The comment she made was unprintable) and it took a retort for her to apologise.
LAX airport was crowded,the United staff at the counter could not recognise my Resident card for Singapore,it took a long time for her to sort it out.
SQ,Jet Airways,Cathay are setting the standards while the American ones are lagging .
Is US the new third world?

Monday, November 9, 2009

Different strokes

Just returned from a multi city tour to India.My Singapore India flight was on JetAirways .Stayed at the Accord Metropolitan in Chennai,a wonderful hotel in the heart of the city.Managed by a Singaporean-Mr Foo,it was comfortable and worth the money spent.Mr Foo and his wife made us very comfortable and he is bringing further improvements like wifi.Any complaints?Maybe the Breakfast spread -it can be more sumptuous or the display can be better ,did not know they offer Dosas until asked (It was available as part of the regular breakfast-just not displayed),another grouse if minor was the lack of hot water in the evenings.Though our stay was comfortable and enjoyable overall.
Went for a day trip to Tirupati by a coach through APTDC left at 5.30am and returned at 20.30 hours with a good darshan.Except for the food,the trip was comfortable and well organised darshan.
Flew Paramount Airways to Hyderabad,while the flight was comfortable,it was nowhere near Business Class-good old economy class in a full service airline!The Hyderabad airport is clean and good.
Stayed at NKM's Grand Central-it was nowhere near as good as the reviews,but still value for money.Service left a lot to be desired.We asked them for an internet card,and it never arrived even after 24 hours.The morning breakfast started at 8 am,and we could not enjoy it as we had an early morning meeting.pricewise the hotel was ok.
Took the jetairways flight to Bhopal from Hyderabad,it was on time and full load.Wonder why they can't have a direct flight to Bhopal?While the jetairways flight from Bhopal to Mumbai was a budget one with buy your own meal.
Took the jetairways flight from mumbai to Singapore-The Mumbai terminal has improved leaps and bounds.Good to see change creeping in.The lounges can be better.

Thursday, October 1, 2009

Travel booking through Make My Trip

I have finally booked my forthcoming trip to India through www.makemytrip.com
Booked online at Jetairways on the International sector,and used makemytrip to book for the hotels and domestic air travel.
Am using Paramount Airways for the Chennai Hybd sector.Hotel Accord Metropolitan in Chennai and NKM Grand in Hyderabad.
Will post the reviews after my stay.Readers are welcome to share their experiences on the airways and the hotels.

Thursday, September 10, 2009

Honolulu

JAL recently had good offers for visit to Hawaii and while I did not take it up,the deal was really good for travel from Singapore.Combined with gotobus offers,a visit to Hawaii can be very attractive.I have used Gotobus in the past while exploring Las Vegas,and real value for money to Asian budget Travelers.

Good site for travel in India

www.makemytrip.com and www.ixigo.com are good sites if you plan to visit India.While I have used ixigo in the past,have not used make mytrip,planning to use for my upcoming visits,as the the combined purchase gives a good deal.
The ratings of the hotels look suspect though,as many of them will not pass for any rating elsewhere,I always find hotels in India more expensive compared to International Hotels.
Also planning a trip to South Africa.