Thursday, March 31, 2011
City Oaks Auckland
Definitely Not a 4.5 Star hotel,the apartments are compact and neat and great location but do not expect any service.They seem to have forgotten that a Hotel is made by good service which is seriously lacking.
Jetstar an economical alternate for New Zealand
The jetstar service to Auckland provides an exciting alternate to travellers who have encountered high fares to NZ.
With fares around S$596/-for a return fare,it makes for some savings.Their food costs in flight are expensive even with the pre book option.
The flight is comfortable-seats are wide enough and good legroom.
The air hostesses can smile more and be more considerate when there are delays,they provide entertainment first rather than food when there is a delay of 2 hours.
With fares around S$596/-for a return fare,it makes for some savings.Their food costs in flight are expensive even with the pre book option.
The flight is comfortable-seats are wide enough and good legroom.
The air hostesses can smile more and be more considerate when there are delays,they provide entertainment first rather than food when there is a delay of 2 hours.
Thursday, March 10, 2011
Thai Airways,Kolkata and Delhi
Thailand is called the land of the smiles,but if you wish to keep your smile,don't travel by Thai Airways,rude behaviour ,absence of smiles is the order of the day.Only good thing about them are the well kept cabins,but they do not make up for lack of customer service or amenities.
In Flight entertainment is painfully absent.Had a terrible experience at bangkok airport with the staff near gates b1-b6.
When I asked for feedback form inside the flight to Kolkata,was provided an immigration form,thankfully got one after much insistence.
Thai Airways has acknowledged my feedback and apologised via email,but will things improve?
My recent enquiry from frequent flyers on Thai has let me conclude that poor service is the norm rather than the exception,a sorry state of affair persists.
Had a one day day to Kolkata-stayed at the Oberoi which continues to impress by its service,the rooms are large enough and service impeccable.
Took the Indigo flight to Delhi-wow an amazing airline,the staff wear crisp uniform,looking chic,and cabins neat and clean,instructions clear.
landing at Delhi domestic was surprising-the Terminal has improved.public Toilets clean.
Stayed at the Park Hotel:It is a Hip Hotel but the staff are unable to handle the huge crowds which accumulate.Rooms are pretty small,bathrooms are large-shouldn't it be the otehr way round?
Not enough power points.Service was dismal,no response from duty manager nor the reception.
Restaurants are priced way beyond international standards.Rip off !
The International Terminal T3 in Delhi looks impressive,but while the hardware has been put in place,the software needs an upgrade?Yes the people,check ins are painfully slow and they do not care-maybe a Delhi attitude.
took more than 50 minutes to check in-while I was 4th in the queue.Immigration was no better,they have a queue for business/first class passengers but when no business class passenger in sight they remain idle rather than clearing others.
toilets are are clean at T3,but they are starting to look old and not new considering its less than a year old so what happens in a couple of years time?
Would again remind travelers to check your insurance and clauses before buying and before travel.
In Flight entertainment is painfully absent.Had a terrible experience at bangkok airport with the staff near gates b1-b6.
When I asked for feedback form inside the flight to Kolkata,was provided an immigration form,thankfully got one after much insistence.
Thai Airways has acknowledged my feedback and apologised via email,but will things improve?
My recent enquiry from frequent flyers on Thai has let me conclude that poor service is the norm rather than the exception,a sorry state of affair persists.
Had a one day day to Kolkata-stayed at the Oberoi which continues to impress by its service,the rooms are large enough and service impeccable.
Took the Indigo flight to Delhi-wow an amazing airline,the staff wear crisp uniform,looking chic,and cabins neat and clean,instructions clear.
landing at Delhi domestic was surprising-the Terminal has improved.public Toilets clean.
Stayed at the Park Hotel:It is a Hip Hotel but the staff are unable to handle the huge crowds which accumulate.Rooms are pretty small,bathrooms are large-shouldn't it be the otehr way round?
Not enough power points.Service was dismal,no response from duty manager nor the reception.
Restaurants are priced way beyond international standards.Rip off !
The International Terminal T3 in Delhi looks impressive,but while the hardware has been put in place,the software needs an upgrade?Yes the people,check ins are painfully slow and they do not care-maybe a Delhi attitude.
took more than 50 minutes to check in-while I was 4th in the queue.Immigration was no better,they have a queue for business/first class passengers but when no business class passenger in sight they remain idle rather than clearing others.
toilets are are clean at T3,but they are starting to look old and not new considering its less than a year old so what happens in a couple of years time?
Would again remind travelers to check your insurance and clauses before buying and before travel.
Saturday, February 26, 2011
Travel Insurance Boon or Bane
Have you been hounded to purchase insurance?Then when you buy it you notice that claiming for an incident is such a pian!
Encountered the same when had to claim travel insurance because of the Christchurch earthquake-travel curtailment due to Earthquake is not listed and the travel agent was sticking to the standard clause.
Air NZ was no better,they are not refunding just saying the ticket will hold good for travel within the next 12 months?But what if someone will not use that point for travel anymore in the foreseeable future?
Hope the travel insurance companies and airlines become more customer friendly especially at the time of calamities
Encountered the same when had to claim travel insurance because of the Christchurch earthquake-travel curtailment due to Earthquake is not listed and the travel agent was sticking to the standard clause.
Air NZ was no better,they are not refunding just saying the ticket will hold good for travel within the next 12 months?But what if someone will not use that point for travel anymore in the foreseeable future?
Hope the travel insurance companies and airlines become more customer friendly especially at the time of calamities
Airline seats too narrow
Just returned from a trip to India via Jetairways.While the service was good the seats seemed to narrow even for a person who is very thin.While the IFE is on even before take off they switch off the same before landing -in many cases you will not catch the end of the movie or you will have to catch during the return flight and forwarding to the last 10 minutes of the movie can be such a big pain.
Took the last seat on my return flight and it was scary as the flight encountered severe turbulence while take off due to very heavy rain.
Kolkata is a metro but it has poor international connectivity-AirIndia Express and Singapore airlines do not fly daily.Thai flies via Bangkok and the stopover in BKK on return is long.
Took the last seat on my return flight and it was scary as the flight encountered severe turbulence while take off due to very heavy rain.
Kolkata is a metro but it has poor international connectivity-AirIndia Express and Singapore airlines do not fly daily.Thai flies via Bangkok and the stopover in BKK on return is long.
Monday, February 14, 2011
Boeing Unveils latest 747
Boeing has announced the latest version of its much acclaimed Jumbo-747-8,almost 42 years after the first launch of the original 747.
Hope some of the aircraft have better features and much better passenger comforts including IFE.
Hope some of the aircraft have better features and much better passenger comforts including IFE.
Friday, February 11, 2011
Eco Tours/Unconventional tours
Came across this very nice site www.eksalife.com.Eksa is a company which aggregates Eco tours and unconventional tours and they have a great vision.
I had a chat with the founder and was very impressed by their plans.keep visiting this site.www.eksalife.com
I had a chat with the founder and was very impressed by their plans.keep visiting this site.www.eksalife.com
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